This section covers the basic concepts related to Spotnana products, features, and APIs. These concepts will be useful when working with our API reference documentation. We recommend you to read through the following concepts before starting to use Spotnana APIs:
Trip
Learn how a trip consolidates all bookings for a traveler, and frequently used PNR terms and Trip API fields during the integration.
User profiles
Understand the different kinds of users on the platform and how personas, roles, and profile details describe them.
Role-based access control
See how permissions, roles, scopes, and user groups fit together to control what each user can do on the Spotnana platform.
Air
Get to know air searches, itineraries, legs, and flights, and how they work together in a typical air booking.
Hotel
Learn how hotel bookings relate to trips and events, and how rebooking, modifications, and cancellations work.
Car
Find out how car rentals work on Spotnana with basic concepts (such as rate details) explained.
Events
See how event coordinators plan travel for company-wide events, and how the events and trips are related.
Approval
Learn how bookings reach an approver, the types of approval, and what each approval status means.
Custom fields
Read basic concepts about custom fields and how they can be used to collect additional details at checkout for analytics purpose.
Specialty desk
Explore how TMCs use templates to create events in bulk, the event types available, and how bulk event processing works.
Payments
Read about general payment concepts such as delayed invoicing, personal payment sources, etc.
Document management
Learn how travelers, administrators, and event coordinators upload and retrieve documents on the Spotnana platform.